Rubbish gone today.
No skip, no permit.

Three ways. A few items: build a collection from the item list and our crew loads it. One £60 base fee covers the crew and van, then each item is charged at its collection rate, so a mattress is £35, a sofa £65 and a bin bag £5. Loading it yourself: book wait and load by the truck load and load it with our driver's help; a quarter load is £180 and a full truck £540. A clearance (a house, flat, garage, garden or office, or a big pile of rubbish): send a few answers and a photo and we send you a free estimate, usually the same working day. Online prices and estimates both include VAT. The price you book online is the price you pay, and anything extra on the day is agreed with you first. An estimate is based on what you tell us and your photos; if the job turns out different on the day, we agree any change with you before we start.

It depends which you book. On an item collection our crew loads it: leave it out the front or somewhere easy to reach, or add carrying out from inside at £72 an hour. On wait and load our driver brings the truck and helps, but you supply the help and do the loading, and the truck waits up to 15 minutes for a quarter load, 30 for a half load, 45 for a three-quarter load and 60 for a full load.

You choose the size and pre-pay for that space. The sizes shown are a guide only: we can't see your waste, so we can't be responsible if the size you pick turns out too small. The driver tells you when you've reached the space or the waiting time you paid for, and more of either is charged as an extra that you can pay for online on the spot. Extra space is £54 per cubic yard and extra waiting time £30 per 15 minutes. Buy more space or time.

On item collections, £60 once per visit gets the crew and van to you; every item is then charged at its collection rate. The list price of an item is simply its rate plus that fee, so a mattress on its own is £95 and a second mattress in the same booking is £35. Wait and load, skips, skip bags and the grab lorry are set prices with no base fee.

Bookings are for Monday to Friday, except bank holidays. Item collections run on our Tuesday and Thursday rounds, booked by 4pm the working day before.

Payment is taken by card when we confirm your booking, by phone or a secure payment link. Trade accounts are invoiced monthly on 14-day terms once agreed in writing.

Free cancellation up to 4pm the working day before. After that a £42 call-out (£35 + VAT) is charged, or the price of your booking if that is less, and if you've already paid we refund the rest. For a skip, once the lorry has left to deliver it, the wasted journey fee is £60 (£50 + VAT) instead of the call-out. Booked as a private person, not a business? You can also cancel within 14 days after the day you book. If you didn't ask us to come within those 14 days, cancelling inside them is free. If you did ask us, cancelling before 4pm the working day before is still free. After that we have started work on your job, so you pay the late cancellation charge above, and once the job is done you can't cancel it. Our terms say how, with a form you can use.

Yes. LM Waste Management Ltd holds Environment Agency upper-tier waste carrier licence CB/DU308513, carries £10m public liability insurance and issues a waste transfer note for every job, or a hazardous waste consignment note where the law needs one.

Asbestos, clinical waste, loose chemicals and fuels. The exception is waste oil and contaminated fuel, which our oil waste service collects with a hazardous waste consignment note. Gas bottles: yes, we can take them. They're dealt with separately and priced by type, so tell us and we'll quote. Paint tins and fluorescent tubes are fine if you tell us in advance. Fridges and freezers are fine; they're priced separately because they have to be degassed, and those from a business come with a hazardous waste consignment note.